• Service Contracts are available for any of our service offerings.
• Contracts offer higher priority support and volume price discounts.
• Contracts include proactive maintenance and software update maintenance.
• Optional remote system monitoring for the highest available uptime.
• Options for complete or supplemental support staffing for any of our services.

Level 1 – Standard Services

• 1.1 Computer Repair & Maintenance (Break / Fix)
• 1.2 System Administration
• 1.3 Network Administration
• 1.4 Phone Service & PBX Administration
  • Includes Phone Systems (PBX) and Analog Service (POTS)
• 1.5 Static Website Development
• 1.6 Media Information Recovery Service

Level 2– Engineering Services

• 2.1 Server Design & File Structure Design
• 2.2 Network Design
• 2.3 Systems Integration
• 2.4 Phone / PBX System Design
• 2.5 Dynamic Web Software Design
• 2.6 Custom Software Design
• 2.7 Software Programming Service
• 2.8 System, Network, and Security Audits

Level 3– Project Management Services

• 3.1 System / Software Deploy Management
  • Requires a Lead Project Manager
• 3.2 Lead Project Management

Level 4– Multimedia Services

• 4.1 Video Medium Transfer & PAL/NTSC Conversion
• 4.2 Edit Suite Usage (w/ Operator)
• 4.3 DVD Mastering Service
• 4.4 Crew Services (Gaffer, Grip, Assistant, etc.)
• 4.5 Camera Operator, Sound Engineer
• 4.6 Graphic Design / Digital Art Direction